Refund policy

Return & Refund Policy Rivarlo

🕒 30‑Day Return Window

You can return any item within 30 days of receiving your order. To be eligible, items must be in the same condition as sold unless the item does not match our product description, and must have our grading tags still attached.

🔍 Inspection Before Refund

All returned items are carefully inspected once they reach us. Because we sell quality used branded sportswear, condition is important. If the item is not returned in the same condition it was sent, we may be unable to issue a refund.

💳 Refund Processing

Once your return is approved, your refund will be issued to your original payment method. Refunds typically take 3–5 business days to appear, depending on your bank or payment provider.

🚫 Non‑Returnable Items

For hygiene and safety reasons, certain items may be marked as final sale. These will be clearly labelled on the product page.

📦 Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

❓ Need Help?

If you have any questions about your return, contact us at info@rivarlo.co.uk